Consider Everchart when
- Hospital reception and OPD coordinators managing arrivals and queues.
- Doctors who need a focused consultation and prescription path.
- Hospital leaders evaluating a bounded outpatient starting point.
OPD management software
Keep registration, the queue and consultation in one OPD journey.
Everchart gives reception, eligible doctors and permitted downstream teams a defined outpatient workflow. It is a focused OPD release, not a claim that one page or module is a complete hospital record system.
- New and returning patient paths
- Eligible-doctor queue assignment
- Signed consultation and prescription handoff
A practical path from arrival to the next permitted team.
The OPD worklist stays separate from registration and downstream modules while preserving the visit context needed for each authorised handoff.
Find or register the patient
Reception searches by hospital number, name or phone. A new patient is added through the dedicated registration route.
Open the OPD visit
The authorised arrival workflow creates the outpatient visit and places it into the shared OPD worklist.
Assign an eligible doctor
A permitted coordinator assigns or hands the card to a doctor eligible for that queue and workflow.
Consult and sign
The doctor reviews visit context, records the consultation and signs the prescription through the permitted consultation flow.
Continue downstream
Diagnostics, pharmacy and billing receive only the handoff supported by the hospital's enabled modules and each employee's permissions.
- Patient HK-2048Returning patient · General MedicineWaiting
- Patient HK-7912Eligible doctor assignedAccepted
- Patient HK-3186Consultation record openIn progress
- Patient HK-4401Prescription signedHandoff
OPD workflow status
The page separates the current OPD release from assumptions buyers may make about adjacent modules.
CapabilityStatusWhat that means
Patient search and registration routeAvailable
Existing-patient search and a dedicated new-patient path support authorised OPD arrival.
Shared OPD queueAvailable
Permitted users can see route status and the next available action.
Eligible-doctor assignmentAvailable
Assignment is constrained by the workflow's doctor eligibility and user permissions.
Consultation record and prescriptionAvailable
The permitted doctor can record and sign the focused consultation flow.
Diagnostic, pharmacy and billing handoffsScoped during pilot
Each handoff depends on enabled modules, role access and the hospital's rollout scope.
Complete enterprise EHR replacementNot offered
The OPD workflow is not marketed as every clinical, inpatient or integration capability a hospital may require.
Role and organisation fit
Choose another route when
- A clinic buyer who needs only a yearly multi-doctor clinic plan; use the polyclinic page instead.
- A buyer assuming every diagnostic, pharmacy or billing step is enabled automatically.
- A team requiring an unlisted specialty or external interface without a scoped review.
Configure people and queues before opening the OPD.
A useful OPD rollout depends on clean patient intake rules, doctor eligibility and clear ownership of every handoff.
- 01
Map arrival
Confirm registration fields, duplicate-search practice, visit types and the staff allowed to open an OPD visit.
- 02
Define doctor eligibility
Agree specialties, queues and assignment responsibilities within the approved hospital scope.
- 03
Validate documents and handoffs
Review consultation, prescription and downstream transitions with synthetic records before go-live.
- 04
Pilot with a bounded team
Train the selected users and expand only after the hospital's readiness checks pass.
Data, mobile access, pricing and onboarding.
Small hospital or polyclinic?
Hospitals use the guided pilot. Multi-doctor clinics can review a separate plan with its own limits and onboarding.
Compare the polyclinic workflowAccess boundaries
Opening, assigning and consulting are separate capabilities. Seeing the page does not grant every action.
Read the role-based access approachMobile use
Responsive browser use and the Android staff listing can be reviewed during a pilot for the roles that need mobile access.
View the Android staff app listing (opens in a new tab)Commercial path
The pricing page explains hospital plans; the final OPD scope is agreed through the hospital pilot.
Review hospital pricingSecurity and truth boundary
OPD boundaries to verify
An outpatient queue only works when responsibilities, eligibility and downstream availability are explicit.
- The page does not promise automated handoffs to a module the hospital has not enabled.
- It does not claim ambient documentation, external EHR exchange or specialty-specific depth.
- Clinical decisions remain with the hospital's authorised professionals and governance process.
Answers without hidden assumptions.
The structured data on this page is generated from these exact visible answers.
Can reception register both new and returning OPD patients?
Yes. Reception can search for an existing patient and use the dedicated registration path for a new patient when its role and the hospital workflow permit that action.
Can any user assign a patient to any doctor?
No. Assignment is a separate permission and uses the doctors eligible for the relevant OPD queue and approved hospital scope.
Does the OPD workflow include prescriptions?
The focused consultation flow supports a signed prescription. Pharmacy dispensing is a separate role and workspace and must be included in the hospital's scope.
Is this the same as the polyclinic plan?
No. The hospital OPD workflow sits inside the guided hospital platform. Multi-doctor clinics have a separate yearly plan and onboarding path on the polyclinic page.
How does a hospital evaluate migration?
During discovery, the hospital identifies source patient data, required fields, duplicate handling, document needs and validation owners. Timing and method are agreed only after that review.
Editorial note
Reviewed 17 October 2026
Workflow language was checked against the current registration, OPD queue, assignment and consultation components. Availability is intentionally narrower than a full hospital-record claim.
Choose the correct onboarding path
Scope a hospital pilot, or onboard a clinic or centre.
Hospital teams begin with discovery and readiness checks. Eligible clinics and diagnostic centres use their separate onboarding route. Sign-in remains a separate account action in the site header.